Privacy Policy

Last updated: [06 2026]

At Rangooz ("we", "us", "our"), your privacy matters to us. This policy explains what information we collect when you visit or buy from rangooz.com, how we use it, and the choices you have.

Information we collect

When you shop or interact with us, we may collect:

• Contact & delivery details — your name, phone number, email address, and shipping address (needed to process and deliver your order, especially for Cash on Delivery).

• Order information — the products you buy, order value, and order history.

• Payment information — if you pay online (Visa/Mastercard, JazzCash/Easypaisa, bank transfer), payment is handled by secure third-party payment providers. We do not store your full card or banking details on our servers.

• Device & usage data — basic information such as your browser, device type, and pages viewed, collected automatically through cookies and similar tools to help the site work and improve.

How we use your information

We use your information to:

• Process, confirm, pack, and deliver your orders, and contact you about them.

• Handle exchanges, returns, and customer support.

• Send order updates and, if you opt in, marketing messages about new arrivals and offers (you can unsubscribe anytime).

• Detect fraud, prevent abuse (including reducing fake/undeliverable COD orders), and keep the store secure.

• Improve our products, website, and service.

Sharing your information

We share information only as needed to run the business:

• Courier and logistics partners — to deliver your order and provide tracking.

• Payment providers — to process online payments securely.

• Service providers — e.g. our e-commerce platform (Shopify), email/SMS tools, and analytics, who process data on our behalf.

• Legal reasons — if required by law or to protect our rights.

We do not sell your personal information.

Cookies

We use cookies to keep your cart working, remember preferences, measure traffic, and improve the site. You can control cookies in your browser settings; some features may not work properly if cookies are disabled.

Data retention

We keep your information for as long as needed to fulfil orders, provide support, meet legal/accounting requirements, and (where you've opted in) send marketing.

Your choices and rights

You can:

• Unsubscribe from marketing at any time via the link in our emails or by messaging us.

• Request a copy, correction, or deletion of your personal data by contacting us (subject to records we must keep for legal/accounting reasons).

Security

We use reputable, secure platforms and reasonable safeguards to protect your information. No method of transmission over the internet is 100% secure, but we work to protect your data and limit access to it.

Children's privacy

Rangooz sells children's clothing, but our store is intended for use by adults (parents/guardians) who make purchases. We do not knowingly collect personal information directly from children.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with a revised "Last updated" date.

Contact us

Questions about your privacy or your data? Reach us at: Email: hello@rangooz.com
 Phone / WhatsApp: +92 339 0071163 Address: Faisalabad, Pakistan